Web Site Privacy Policy
WALKING FISH / EPOSLEASE will use its best endeavors to safeguard
the privacy of its website visitors. This policy explains the
website data processing practices of WALKING FISH / EPOSLEASE. On
registration applications and client proposals, please note we will
conduct credit searches on both the company and directors
What information do we collect?
We will collect business and personal details appropriate to the
service you require. In some areas, this may simply mean
registering your name, address and email details. Other on-line
forms will require more information so that all the appropriate
elements of your service request will be dealt with in a timely
manner.
What do we use business and personal information
for?
There are various reasons that we need to collect personal data.
For example, we may need to ask you for your contact details for
correspondence purposes. Similarly, we may need information in
order to fulfil our statutory obligations and regulatory
responsibilities. Subject to your agreement we may contact you to
either provide information about new services that are coming on
line, or get your feedback on how well we are performing. In any
event we will only ever obtain information from you that is 'fit
for purpose' and does not constitute an invasion of your privacy.
Allowing your details to be used across other
associated companies
We are all frustrated on occasion when we have to repeat the same
basic information about ourselves, such as name and contact
details, each time we contact an organisation.
In recognition of this we are focusing on making it easier for
people to do business with us, whenever and however they choose,
and with the ability to be able to complete a range of different
sorts of transactions with WALKING FISH / EPOSLEASE, all through a
single contact - i.e. a centralised customer database.
Ultimately this will allow us to share basic customer details
across the panel of lenders we work alongside, thereby reducing the
time you spend having to repeat these as you access new and
existing services.
By agreeing to allow the/your details to be used across other
services we offer, we will be able to capture this information when
you first contact us and then re-use this information to minimise
the time taken when you contact us in the future.
Rights
Please note that in agreeing to share these details you have not
forfeited your rights as prescribed under the Data Protection Act
1998 and WALKIING FISH/EPOSLEASE will continue to apply the same
level of care to safeguard your privacy and use of your information
across all our services. Your service entitlement from us will not
be affected should you decide not to allow your data to be shared
in this way or you change your mind at any time in the future.
Email Messages
We are keen to ensure that we are providing our citizens with
services that they need. Consequently, you may receive occasional
e-mail messages from WALKING FISH/EPOSLEASE on matters that we
consider may be of interest to you, if you have provided your email
address to us for this purpose.
Information to improve our site
We collect web statistics automatically about your visit to our
site based on your IP address. This information is used to help us
follow browsing preferences on our site so that we can regularly
improve our web site. We do not use this information to identify
you as an individual and you will remain anonymous, unless you are
asked to identify yourself by completing a form or an online
transaction. The information we gather will also enable us to
better understand your needs and how you use our services so that
we can continue to improve our performance over time.
Cookies
If you complete our online registration process, or subsequently
login to the site, we will use cookies to remember your preferences
during your current visit, and any future visits provided the
cookie was not deleted in the interim. These cookies only contain
numeric identifiers, and can be deleted at the end of each visit by
logging out of the site. Your browser help text will contain
information about how to refuse cookies from our site should you
wish. Refusing cookies from our site will not affect your ability
to perform online transactions, although we will not be able to
display content that is relevant you on certain pages, nor pre-fill
forms with your name and contact details where relevant.
Access to Information - Data Protection and
You Under the Data Protection Act 1998, you can make a formal
request for the following information
- Clarification that your personal data is being processed by WALKING FISH/EPOSLEASE and their associated partners
- a description and copy of such personal data
- the reasons why such data is being processed
- details of to whom they are or may be disclosed
Contact
If you have any comments or concerns regarding this policy please
contact the the Data Protection/FOI Team online or in writing at
the following address:-
Data Protection Officer
Information Services
18th Floor
Westminster City Council
City Hall
64 Victoria St
London